Cleaning Business Management System
Complete cleaning business management with client CRM, work orders, online bookings, staff activity logging, inventory, invoicing, payments, chart of accounts, financial reports, SMS center, schedule calendar, 53-permission RBAC, and CSV export.
Work Order Management
The core operational module for managing cleaning jobs. Create work orders with client, service, scheduled date/time, priority level (Low, Medium, High, Urgent), location, special instructions, quoted price, and multi-staff assignment. Work orders follow a 5-status workflow: Pending (new) → Confirmed (approved) → In Progress (started, sets timestamp) → Completed (finished, sets timestamp), with Cancelled available from any status. Auto-generated order numbers (WO-00001) with configurable prefix. Each detail page shows full information, assigned staff, status change buttons, and a timeline of status changes. Filter by status tabs, search by order number or client, filter by priority and date range. Export filtered results as CSV.
Explore Work OrdersOnline Bookings
A public-facing booking form at `/public/book` lets customers request cleaning services without an account. The page displays your company branding, available services with pricing cards, and a comprehensive form: customer name, email, phone, service selection, property address, preferred date/time, property type (Apartment, House, Office, Commercial, Other), bedrooms, bathrooms, square footage, and special requests. Bookings follow their own workflow: New → Reviewed → Confirmed → Converted (to Work Order), with Rejected as an alternative. Converting a booking automatically creates a client record (or finds an existing one by email), creates a work order with all booking details, and links everything together. Configure advance booking limits, auto-confirmation, working hours, terms & conditions, and thank-you messages from Settings.
Explore BookingsStaff & Activity Tracking
Manage your cleaning team with detailed profiles: name, email, phone, position, hourly rate, hire date, status (Active, Inactive, On Leave), emergency contact, and optional user account linkage. The activity logging system tracks six event types: Clock In, Clock Out, Break Start, Break End, Task Start, and Task Complete. Each activity can be linked to a specific work order with optional notes. The staff detail page shows active work orders count, hours worked this month (calculated from clock-in/out pairs), and total activities recorded. View activity history with date range and type filtering. Export the staff list as CSV.
Explore Staff ModuleInvoicing & Payments
Create professional invoices with multiple line items (description, quantity, unit price), automatic tax percentage and fixed discount calculations, and auto-generated numbers (INV-00001). Invoices progress through statuses: Draft → Sent → Partial → Paid, with Overdue and Cancelled states. Status updates automatically when payments are recorded or deleted. Print invoices with company logo, client billing info, line items, tax/discount breakdown, payment terms, footer text, and bank details. Record payments across 7 methods (Cash, Check, Credit Card, Debit Card, Bank Transfer, Mobile Payment, Other) with auto-generated payment numbers (PAY-00001). Summary cards show Total Invoices, Total Amount, Total Paid, and Total Due.
Explore InvoicingFinancial Reports & Accounting
Four comprehensive financial reports provide complete business visibility: - Profit & Loss — Revenue, cost of services breakdown, gross profit, operating expenses by category, and net operating income for any date range - Balance Sheet — Assets (current + fixed), liabilities (current + long-term), and equity with automatic balancing validation - Revenue Analysis — Total revenue, breakdown by service type, top 10 clients, and monthly trend chart - Expense Report — Total expenses, breakdown by category with transaction counts, monthly trend chart, and top vendors The Chart of Accounts provides the accounting structure with 5 types (Assets, Liabilities, Equity, Revenue, Expenses) and standard account numbering (1000-5999). Reports dashboard shows summary cards for Total Revenue, Total Expenses, Net Profit, and Outstanding Invoices.
Explore Finance ModuleInventory Management
Track cleaning supplies, equipment, tools, and safety gear with automatic stock level monitoring. Each item has name, SKU, description, category (Cleaning Supply, Equipment, Tool, Safety Gear, Other), quantity, minimum quantity threshold, unit type, unit cost, and supplier info. Stock status auto-calculates: In Stock (green), Low Stock (yellow, at or below minimum), Out of Stock (red). Record five transaction types: Purchase (increases stock), Usage (decreases), Adjustment (sets exact count), Return (increases), and Damaged (decreases). Each transaction links optionally to a staff member and work order. Low stock items appear on the Dashboard widget. Filter by name, SKU, category, or status. Export as CSV.
Explore InventorySMS Center & Notifications
Integrate with Twilio, Vonage, or a custom SMS API to communicate with clients and staff. Compose messages with recipient phone, name, message (160 char limit), and type. Use pre-built templates for Booking Confirmation, Visit Reminder, Visit Update, Service Completion, Invoice Notification, and General messages. Enable automated SMS that sends booking confirmations, visit reminders (configurable hours before), and completion notices — all triggered by work order status changes. View complete SMS logs with date, recipient, message, type, and delivery status (Pending, Sent, Delivered, Failed). The in-app notification system alerts on new bookings, work order status changes, payments received, low inventory, overdue invoices, and staff clock-in/out events.
Explore SMS CenterSchedule Calendar & Administration
The FullCalendar.js-powered schedule shows all work orders in Month, Week, and Day views. Events are color-coded by status: yellow (Pending), cyan (Confirmed), blue (In Progress), green (Completed), red (Cancelled). Hover for details; click to navigate to the work order. Summary counters show today's, this week's, and this month's job counts. 53 permissions across 14 groups with 3 roles: Admin (full access), Manager (48 permissions — everything except user/role/settings management), Staff (11 permissions — viewing and activity logging). ~55 settings across 7 groups (Company Profile, Booking, Invoice, Work Order, SMS, Notification, System). Activity logs track all actions with user, description, model, and IP address. CSV export available on 7 modules.
Explore Calendar & AdminAll Modules Included
Everything you need to run your services — all in one powerful platform.
Why Choose This Solution?
We don't just build software — we build solutions that grow with your business.
Complete Client-to-Payment Workflow
Follow every job from first contact to final payment. Customers submit online bookings, you review and convert them to work orders (auto-creating client records), assign staff, track job progress through 5 statuses, generate invoices with line items and tax, record payments, and watch invoice statuses update automatically. Nothing falls through the cracks.
Online Booking System
A public-facing booking form lets customers request cleaning services without logging in. They see your service offerings with pricing, fill in property details (type, bedrooms, bathrooms, square footage), select a preferred date/time, and submit. Configure booking rules — advance days, auto-confirmation, working hours, terms & conditions, and thank-you messages — all from Settings.
Staff Activity & Schedule Management
Track your cleaning team with clock in/out, break start/end, and task start/complete activity logging — all linked to specific work orders. View hours worked per month and activity history. The FullCalendar.js schedule shows all work orders in month, week, or day views with color-coded status badges (yellow pending, cyan confirmed, blue in progress, green completed).
Professional Financial Management
Create invoices with multiple line items, automatic tax and discount calculations, and printable layouts with company branding and bank details. Record payments across 7 methods with auto-updating invoice statuses. Track expenses across 9 categories. The Chart of Accounts and four financial reports (P&L, Balance Sheet, Revenue Analysis, Expense Report) give you complete financial visibility.
SMS Notifications Center
Integrate with Twilio, Vonage, or your custom SMS API to send notifications. Use pre-built templates for booking confirmations, visit reminders, and service completion notices. Enable automated SMS that triggers on booking confirmation, before scheduled visits (configurable hours ahead), and when work orders are completed. View complete SMS logs with delivery status tracking.
Powerful Administration & Export
53 granular permissions across 14 groups (Dashboard, Clients, Work Orders, Services, Staff, Bookings, Inventory, Invoices, Payments, Expenses, Accounts, Reports, SMS, Administration) with 3 roles. ~55 settings across 7 groups. CSV export on 7 modules respecting active filters. Activity log audit trail with IP tracking. Soft deletes protect your data.
Frequently Asked Questions
Got questions about Cleaning Business Management System? We've got answers.
The system includes Client Management, Services, Work Orders (5-status workflow), Online Bookings with public form, Staff/Cleaners with activity logging, Inventory with stock transactions, Invoices with printing, Payments (7 methods), Expenses (9 categories), Chart of Accounts, Financial Reports (P&L, Balance Sheet, Revenue Analysis, Expense Report), SMS Center (Twilio/Vonage/Custom), Schedule Calendar (FullCalendar.js), User Management, 53-Permission RBAC, ~55 Settings, Notifications, Activity Logs, and CSV Export on 7 modules.
Customers visit a public booking page (no login required) showing your services with pricing. They fill in their details, select a service, provide property information (type, bedrooms, bathrooms, square footage), choose a date/time, and submit. Bookings go through a workflow: New → Reviewed → Confirmed → Converted to Work Order. Converting auto-creates a client record and a work order. Configure advance booking limits, auto-confirmation, working hours, and terms from Settings.
Create work orders with client, service, date/time, priority (Low/Medium/High/Urgent), location, instructions, and multi-staff assignment. Orders follow a 5-status flow: Pending → Confirmed → In Progress → Completed, with Cancelled from any status. Auto-generated numbers (WO-00001), status change timestamps, and timeline tracking. Filter by status, priority, and date range. Export as CSV.
Log six activity types for staff: Clock In, Clock Out, Break Start, Break End, Task Start, and Task Complete. Each activity can link to a work order with notes. The system calculates hours worked per month from clock-in/out pairs. Staff detail pages show active work orders, monthly hours, and activity history. Filter activities by date range and type.
Invoicing with line items, tax, and discount calculations with printable layouts. Payments across 7 methods with auto-updating invoice statuses (Draft, Sent, Partial, Paid, Overdue, Cancelled). Expense tracking with 9 categories. Chart of Accounts with 5 types. Four financial reports: Profit & Loss, Balance Sheet, Revenue Analysis, and Expense Report — all with date range filtering and interactive charts.
Integrate with Twilio, Vonage, or a custom SMS API. Compose messages manually or use templates (Booking Confirmation, Visit Reminder, Completion Notice, etc.). Enable automated SMS that triggers on booking confirmation, before scheduled visits (configurable hours), and when jobs complete. View complete SMS logs with delivery status tracking. Configure everything from Settings > SMS.
Three roles: Admin (all 53 permissions), Manager (48 permissions — everything except user/role/settings management), and Staff (11 permissions — viewing access plus activity logging). 53 permissions are organized into 14 groups: Dashboard, Clients, Work Orders, Services, Staff, Bookings, Inventory, Invoices, Payments, Expenses, Accounts, Reports, SMS, and Administration. Manager and Staff permissions are fully customizable.
The system is built with Laravel 11 (PHP 8.2+), MySQL for the database, Bootstrap 5 for the frontend, Chart.js for dashboard and report visualizations, FullCalendar.js for the schedule calendar, and Font Awesome for icons. It supports Twilio and Vonage SMS integration. Mobile responsive with a collapsible sidebar.
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